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Pricing

Pricing, laid out in the open.

One monthly price, all in. No setup fee, no per-seat charges, and nothing held back for a sales call - this is what it actually costs.

Prices for each CRM

Business CRM

A lead and pipeline system for any sales team, built around your process.

From, all in
£75 /month
No setup fee, rolling monthly
  • Custom pipeline stages by category
  • API and webhooks included
  • Reporting built in
  • No per-seat charges
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Most asked about

Venue CRM

Enquiries, contracts, e-signing, guest lists and floor planning for venues.

From, all in
£125 /month
No setup fee, rolling monthly
  • Enquiry-to-booking pipeline
  • Couple portal with e-signed contracts
  • Guest lists, RSVPs and floor planning
  • Tasks, team assignment and reporting
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Custom CRM

Usually a one-off price, quoted once we've mapped your process.

Scoped with you first
POA
Usually a one-off price, owned outright
  • Built around your exact process
  • Same hand-coded standard
  • Scoped and quoted before anything starts
  • Usually owned outright once it's paid for
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See the full feature comparison

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See roughly what you'd save

Enter what you're currently paying a month and we'll show you the gap - no setup fee, no minimum term and no per-seat creep.

£

Based on our from £75/month rate for Business CRM, all in, with no setup fee.

What's included, whichever you pick

What's included with Business and Venue CRM.

Pricing questions

Is that really the whole cost, no extras?

For Business and Venue CRM, yes - the figures above are all in: the licence, setup, updates and support, with no setup fee and nothing layered on top. There's no per-seat charge, no forced add-ons, and no surprise invoices for work you didn't agree to. If your setup is bigger or more complex, we quote a higher monthly price before anything starts - never an upfront fee.

Why is Custom CRM priced differently?

A bespoke build doesn't fit a fixed price list, since the scope varies hugely between businesses. We scope it with you properly first, then quote a price once we know what's involved - not an open-ended bill. It's usually a one-off price and the finished build is owned outright, while PixelBay keeps the rights to its own code, so it can't be copied or resold. Occasionally a Custom build is agreed monthly instead - that route is licensed like Business and Venue CRM and never turns into ownership. Curious what that actually covers? See the kinds of systems we build.

What happens if I cancel?

There's no minimum term - it rolls month to month, so cancel any time, no penalty. We give you your data and your licence ends; the software itself stays with PixelBay. If a payment's ever missed, admin access goes read-only rather than being cut off outright - nothing deleted, and you can pick back up once it's sorted. Your data stays yours and we'll help you export it either way.

Can I switch builds later?

No - Business and Venue CRM run on one shared, hand-coded core, with different parts switched on for each. If you genuinely need elements of both, that's what a Custom build is for.

What payment types do you accept?

UK clients pay by bank transfer, usually a standing order. Clients outside the UK can pay by card. Get in touch if you need specifics for your setup.

What happens if we fall behind on a payment?

We don't punish anyone for a billing hiccup. Admin access goes read-only rather than being cut off outright - nothing gets deleted, and any public-facing part your customers use (like Venue CRM's couple portal) keeps working normally throughout. You can pick back up once it's sorted.

Is support included in the price, or extra?

Included, direct from the people who built it - not a separate paid tier. See support.

Can I try it for free?

The playground gives you 30 minutes in your own private copy, with sample data - no card and no sign-up call. Or book a demo and we'll set up a private preview just for you, open for a time that suits you, before you commit to anything.

Ready to see it running?

Book a demo and we'll show you exactly what you'd be paying for.

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